Debt
collection
procedure
is not a
well-known
field of
activity
in
Turkey.
Therefore,
Turkish
market
is newly
introduced
to the
establishment
of debt
collection
agencies.
Although
the
legal
statue
of debt
collection
agencies
is not
arranged
by any
special
regulation,
their
activity
field is
not lack
of any
order.
They are
bound to
Code of
Obligations,
Code of
Commerce
and
Bankruptcy
Law.
They
should
also
respect
all the
regulations
concerning
the debt
collection
procedure.
The
absence
of a
regulation
concerning
debt
collection
agencies
does not
refer to
liberty
of
activity.
Debt
collection
agencies
could
also
resort
to court
through
their
lawyers.
Apart
from the
debt
collection
agencies,
a lot of
law
offices
are
active
in the
same
field
too, but
the
means
used by
the
lawyers
and debt
collectors
are
different.
Lawyers
are
orientated
more
towards
to the
official
legal
procedure
and are
not
familiar
with all
means of
setting
a claim
out of
court. A
debt
collection
agency
is
orientated
to
amicable
settlement
of the
arisen
dispute
and
tries
through
consensual
allowances
to solve
it by
keeping
the
business
relations
between
the
creditor
and the
debtor.
The
relations
between
the
agencies
and
their
clients
are
usually
regulated
by a
contract,
which
regulates
all the
issues
concerning
the
collection.Debt
collection
procedure
in
Turkey
is
generally
pretty
straight
forward
and
consists
roughly
of two
sections:
Pre
Legal
Procedure
The
first
section
consists
of
concluding
an
out
of
court
agreement
for
volunteer
execution
and
payment
of
the
appropriate
and
stipulated
debt
on
mutual
basis.
The
agency
first
registers
the
file
and
confirms
registration
to
the
client.
The
day
the
claim
is
received
a
written
demand
letter
is
sent
to
the
debtor.
The
first
demand
for
payment
contains
a
detailed
statement
of
the
amount
due,
including
costs
and
interest/default
as
provided
under
the
commercial
deal.
Following
the
written
statement
of
the
debtor
to
the
demand
letter
or
lack
of
such
statement,
contact
with
the
debtor
is
made
by
phone
and
meeting
is
arranged
in
order
an
amicable
settlement
to
be
reached.
The
results
of
the
above
mentioned
steps
could
be:
-
payment
in
full,
-
partial
payment,
-
payment
in
installments,
-
settlement
proposal
of
debt
is
disputed.
That
part
of
legal
actions
includes
contracting
the
debtor
and
preliminary
negotiations
before
signing
a
settlement
between
the
parties.
The
agreement
will
settle
all
the
details
if
the
execution
(i.e.
if
it
will
be
an
execution
in
several
installments
or
complete,
term,
etc.)
liability
and
actions
in
case
or
non
execution.
In
case
of
non
execution
it
could
be
arranged,
that
either
a
Court
or
Arbitration
or a
Turkish
Civil
Court
follows
the
process.
In
case
of
an
agreement,
which
says
that
the
debt
should
be
paid
in
installments,
we
recommend
that
the
execution
should
not
only
be
prepared
but
also
observed
by a
debt
collection
agency
in
order
to
ensure
that
the
debtor
abides
his
proposal.
If
the
proposal
of
the
debtor
is
unacceptable
for
the
creditor,
the
collection
procedure
continues.
Generally
most
debtors
try
to
get
out
of
the
procedure
through
amicable
settlement.
After
6 to
8
weeks
we
provide
our
clients
with
the
results
of
our
work
and
a
recommendation
how
to
go
on
afterwards.
If
our
endeavors
for
an
amicable
settlement
have
had
no
success
and
we
have
the
clear
order
of
the
creditor
legal
proceedings
are
initiated.
To
make
sure
whether
or
not
a
legal
procedure
will
be
successful,
it
is
advisable
to
undertake
a
feasibility
study.
Therefore,
in
order
to
determine
the
chances
of
success,
the
creditor
is
advised
to
have
a
solvency
investigation
carried
out.
Perhaps
the
debtor
is,
for
finical
reasons,
not
able
to
pay
of
his
debt
or
he
might
have
practiced
fraud
to
hide
his
financial
obligations.
The
results
of
this
investigation
are
outlined
in a
report
and
combined
with
an advice that should
help
the
creditor
with
his
decision
whether
to
start
the
legal
procedure
or
the
case
ought
to
be
closed.
The
creditor
is
usually
requested
for
a
power
of
attorney,
which
is,
according
to
Turkish
law,
necessary
to
act
on
behalf
of
the
creditor.
Actually
the
power
of
attorney
is
only
needed
during
the
legal
procedure.
However,
also
outside
the
court
the
lawyer
is
more
influential
having
a
power
of
attorney.
In
case
the
debtor’s
address
is
unknown
it
could
be
found
out
through
investigation,
in
which
a
solvency
investigation
is
included
automatically.
Interest
According
to
the
Turkish
law
interest
may
be
either
conventional
or
legal.
Legal
interest
is
the
one
arranged
by
law.
For
example
the
debtor
is
liable
for
compensation
to
the
amount
of
the
legal
interest
due
from
the
day
of
delay.
The
legal
interest
is
determined
by
the
Central
Bank
of
the
Republic
of
Turkey.
Regarding
the
conventional
interest
in
Turkey
one
has
to
differ
between
civil
and
commercial
contracts.
In a
civil
contract
conventional
interest
is
just
to
be
owed
if
it
was
preliminary
agreed
in
written
form.
However,
if
both
concert
parties
are
merchants
conventional
interest
is
always
owed
also
if
it
is
not
mentioned
in
the
contract.
According
to
the
Turkish
civil
law
accumulation
of
past
interest
is
forbidden.
On
the
other
side
the
Turkish
law
does
not
only
allow
such
kind
of
accumulation
but
in
many
cases
it
is
like
a
rule.
This
forfeit
serves
as
compensation
for
the
damage
resulting
from
default
and
on
the
other
hand
it
also
secures
the
execution
of
the
obligation.
We
have
to
point
out
that
interest
could
not
be
added
to
the
forfeit.
For
non
execution
you
either
owe
forfeit
or
interest.
Legal
Procedure
All
persons
can
become
a
part
in
front
of
Civil
Court
which
means
actions
can
be
held
in
their
names
or
against
them.
Apart
from
the
cases
envisaged
by
law,
nobody
may
represent
others
rights
in
front
of
Civil
Court.
That
means
in
front
of
the
Court
the
parties
could
be
represented
by
themselves.
Of
course,
that
rule
applies
only
for
capacitated
persons
who
may
perform
on
their
own
all
legal
actions.
Legal
persons
shall
be
represented
in
front
of
court
according
to
their
constitution
or
other
statutory
documents.
Besides
the
above
rule,
only
lawyers
can
be
authorized
to
pursue
claims
against
debtors
at
court.
A
power
of
attorney
has
to
be
signed
duly
by
the
claimant
before
the
lawyer
can
take
part
in
court.
In
Turkey
there
is a
two
instance
court
system.
A
debt
collection
that
reached
the
court
passes
the
following
procedure:
Court
Procedure
-
First
Instance
If
an
amicable
settlement
could
not
be
reached,
the only way of solving
the
problem
is
to
submit
a
claim
to
the
relevant
state
court.
This
is
the
second
part
of
the
debt
collection
procedure.
The
court
in
whose
region
the
respondent
resides
shall
hold
the
case.
Claims
should
be
written
in
Turkish
and
have
to
contain:
-
indication of the court
-
name and address of the claimant and the defendant, their legal representatives or attorneys as well as the unified civil number of the claimant and fax number
-
the amount of the claim
-
setting forth the circumstances on which the claim is based
-
the content of the demand
-
signature of the applier
The
plaintiff
shall
state
proof
all
of
it
and
write
a
request
referring
to
the
circumstances
under
which
the
claim
occurred.
The
claim
request
shall
also
contain:
-
the power of attorney, if it is submitted by an agent of attorney
-
the public taxes and costs
-
copies of the request and the appendixes for all respondents
If
the
claim
does
not
satisfy
the
above
mentioned
conditions
a
note
is
sent
to
the
plaintiff
in
order
to
remove
the
irregularities
in a
certain
time.
If
that
does
not
happen
the
claim
and
the
appendixes
are
returned
to
him.
The
correct
claim
is
considered
to
be
regular
from the date of its entering.
When
the
case
requires
the
presentation
of
documents
the
party
may
present
an
official
copy
of
the
documents,
but
in
all
such
cases
when
instructed
by
the
court
to
present
the
original,
the
letter
also
be
obligated.
If
the
party
fails
to
do
as
instructed,
the
copy
presented
shall
be
struck
by
the
court
as
evidence
in
the
litigation.
A
copy
of
the
written
claim
of
action
along
with
copies
of
all
relevant
documents
shall
be
handed
to
the
claimant
together
with
the
summons
for
the
initial
hearing.
In
Turkey
there
are
two
instance
court
systems
and
a
debt
collection,
which
reached
the
court,
passes
the
following
procedure:
Procedure
in
front
of
the
court
of
cassation-second
instance
After
the
judgment
of
the
first
instance
court
the
parties
have
15
days
to
appeal
against
the
court
decision.
If
one
party
appeal
against
the
court
decision
makes
a
petition
and
pays
the
legal
charges
of
the
appeal
court,
it
is
sent
to
the
Court
of
Cassation.
Time
limit
for
this
instance
is
approximately
6
months.
The
decision
of
this
court
usually
is
the
last
one
and
could
not
be
appealed.
Arbitration
Court
Section
two
of
the
debt
collection
procedure
can
also
be
solved
by
Arbitration
Court
if
an
arbitration
agreement
was
made
before.
That
means
if
the
court
is
preliminary
negotiated
and
that
the
solution
of
eventual
legal
argument
is
put
under
arbitration
clause.
The
arbitration
agreement
is a
relative
procedure
precondition.
If
there
is
an
arbitration
agreement,
under
several
conditions
the
parties
do
not
lose
their
right
to
claim
in
front
of a
Public
Court.
The
claim
could
be
examined
by
the
Public
courts
according
to
the
general
rules
of
the
Turkish
Civil
Procedure
Code.
The
Turkish
Public
Court,
which
is
approached
with
claim
about
an
argument
being
subject
of
an
arbitration
clause,
examines
the
claim
if
the
defendant
does
not
base
the
argument
on
that
arbitration
clause.
The
defendant
is
able
to
do
this
until
the
end
of
the
first
court
hearing.
Is
the
defendant
does
not
use
the
right,
it
will
vanish
the
Turkish
Public
Court
continues
the
examination
of
the
legal
argument.
If
the
defendant
relays
on
an
arbitration
clause,
the
Public
Court
is
obliged
to
stop
the
trial.
The
opposite
situation
is
possible
too.
If
there
is
no
arbitration
agreement,
the
parties
do
not
lose
their
right
to
submit
a
claim
to
the
Arbitration
Court.
Even
after
the
dispute
arises
only
signing
a
written
agreement
would
be
enough
to
do
so.
The
only
one
condition
to
claim
at
Arbitration
Court
is
the
defendant
with
written
or
oral
application
to
be
examined
by
the
Arbitration
Court.If the defendant calls the
competency
or
the
Arbitration
Court
in
question,
the
court
is
obliged
to
discontinue
the
trial.
Seizure
Proceeding
In
every
status
of
the
trial
the
plaintiff
could
ask
the
court
for
the
allowance
to
ensure
the
claim.
In
that
case
the
court
can
make
the
plaintiff
represent
a
guaranty
in
money
or
in
property
at a
rate
determined
by
it,
if
the
claim
is
supported
with
good
written
proves.
The
court
may
allow
a
seizure
or
the
claim
for
it
is
full
amount
or
only
for
those
parts,
which
it
considers
sufficiently
supported
by
proves.
The
seizure
is
made:
-
by imposing an interdict upon immovable property
-
by restraint of movable properties and receipts of the debtor
-
by blocking of all available bank accounts
If
the
claim,
upon
which
the
seizure
is
allowed,
is
rejected
or
is
not
brought
in
the
term
given
to
the
plaintiff,
or
if
the
case
is
terminated,
the
defendant
can
claim
from
the
plaintiff
to
pay
him
the
damages
caused
as a
result
of
the
seizure.
Execution
Procedure
To
start
an
execution
procedure,
the
court
should
take
its
decision
and the debtor doesn't have the
chance
to
object
it
anymore.
That
means
the court decision will be legally enforced.
The
lawyer
requests
the
Court
to
issue
a
special
document
execution
list,
which
is a
base
on
which
the
lawyer
asks
the
Court
of
execution
to
start
an
execution
procedure
against
the
possessions
of
the
debtor.
To
ensure
this
procedure,
usually
at
the
beginning
of
the
court
procedure,
the
lawyer
ensures
the
claim
by
blocking
the
assets
of
the
debtor.
Although
this
description
of
the
legal
procedure
has
been
written
with
the
utmost
care,
no
rights
can
be
derived
from
it.
Bankruptcy
Bankruptcy
proceedings
shall
be
aimed
at
providing
fair
satisfaction
of
creditors
and
opportunities
for
reorganization
of
debtor’s
enterprise.
Bankruptcy
proceedings
shall
take
into
consideration
the
interests
of
the
creditors,
the
debtor
and
his
employees.
Bankruptcy
proceedings
shall
be
instituted
for
merchants
who
are
insolvent.
Besides
insolvency
the
bankruptcy
shall
be
instituted
due
to
over
indebtedness
of a
limited
liability
company,
joint
stock
company
and
public
limited
partnership.
Insolvent
shall
be
deemed
merchants
who
are
unable
to
perform
due
and
established
on
grounds
money
obligation
at
the
moment
of
phases
of
considering
the
request
for
opening
the
bankruptcy
proceedings
the
under
a
commercial
transaction
or
public
obligation
to
the
state
and
municipalities
related
to
their
commercial
activity.
Insolvency
shall
be
presumed
where
the
debtor
has
discontinued
the
payments.
All
obligations
of
the
debtor
in
cash
or
in
kind
shall
be
considered
due
as
from
the
date
of
ruling
for
declaration
of
bankruptcy.
Obligations
in
kind
shall
be
transformed
into
obligations
in
cash
at
the
respective
market
value
as
of
the
date
of
the
opening
the
bankruptcy
proceedings.
Bankruptcy
proceedings
shall
be
instituted
pursuant
to
an
application
in
writing
submitted
to
the
court
by
the
debtor,
respectively
the
liquidator
or
the
creditors
under
a
commercial
transaction,
as
well
as
under
public
obligation
to
the
state
and
municipalities
related
to
the
commercial
activity
of
the
debtor.
Costs
of
legal
collection
In
every
court
procedure
the
client
has
to
pay
the
fees
for
opening
the
case
in
front
of
the
court.
These
fees
are
established
by
the
Ministry
of
Justice
and
they
are
variable
according
to
the
amount
that
was
claimed.Beside
those
fees
the
client
has
to
pay
the
lawyer
fees
that
are
on a
case
per
case
basis.Those
fees
will
be
established
after
the
conversation
between
the
client
and
his
lawyer.
If
the
plaintiff
wins
all
the
court
expenses, legal costs have to be paid back
to
the
plaintiff
by
the
defendant.
Duration
The
duration
of
the
procedure
depends
naturally
on
the
course
of
it.
If
an
agreement
is
reached,
it
is
generally
just
a
matter
of
weeks.
If
the
whole
procedure
is
passed
through
and
the
debtor
does
not
object,
it
all
takes
about
1
year
on
first
instance.
If
the
debtor
does
object,
a
further
6 to
12
months
can
be
added
for
the
second
instance.
If
the
maximum
time
allowed
for
all
possible
appeals
during
the
course
of
the
procedure
is
taken
into
consideration,
it
can
take
several
years.
The
latter
is
however
very
exceptional.
State
of
limitation
All
claims
for
which
the
Law
does
not
provide
some
other
term
lapse
after
a
period
of
limitation
of
10
years,
the
following
is
affected
by
extinction
after
a
period
of
limitation
of 1
year:
-
Claims for labor remuneration for which no other period of limitation has been provided,
-
Claims for deliveries and from retail sale,
-
Claims for rent, interest and other periodic payments,
-
Claims against the state and against state enterprises, with the exception of those arising from torts.
An
agreement
for
shortening
or
extending
the
established
periods
of
limitation,
as
well
as
the
waiver
of
limitation
before
its
expiry,
is
invalid.
The
period
of
limitation
begins
on
the
day
on
which
the
claim
has
become
executable.
If
stipulated
that
the
claim
becomes
executable
after
invitation,
the
period
of
limitation
begins
from
the
day
on
which
the
obligation
has
arisen.
There
is
no
period
of
limitation
for
the
duration
of
the
legal
proceedings
related
to
the
claim.
The
period
of
limitation
is
interrupted:
-
With the admission by the debtor of the claim,
-
With the presentation of claim or plea, or by a request to initiate conciliation proceedings; if the claim or plea, or the request for initiating conciliation proceedings are not granted. The period of limitation is not deemed to have been interrupted,
-
By taking action to implement a writ of execution.
A
new
period
of
limitation
begins
after
the
interruption.
When
the
claim
has
been
established
by
court
judgment,
the
new
period
of
limitation
is
always
10
years,
with
the
exception
of
claims
against
the
state
and
against
state
organizations.
If
the
debtor
executes
his
obligation
after
the
expiry
of
the
period
of
limitation,
he
is
not
entitled
to
get
back
what
has
been
paid,
even if at the moment of payment he may not have known
that
the
period
of
limitation
bad
elapsed.
The
extinction
of
the
main
claim
leads
to
the
extinction
of
all
additional
claims
arising
there
from,
although
the
period
of
limitation
for
them
may
not
have
elapsed.
Justus
International
believes
in
the
highest
ethical
and
professional
standards
and
will
provide
a
great
effort
to
compete
the
work
properly
and
timely
at a
fair
and
reasonable
for
the
quality
of
services
rendered